Privacy Policy

Privacy and Cookies Policy

1. Introduction

At GRIT, we prioritize your privacy and the security of your personal data. This policy outlines how we collect, use, and protect your information in accordance with the UAE's Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).

2. Data Collection and Use

When you interact with our website, we may collect the following information:

1. Device Information: Includes details about your web browser, IP address, time zone, and cookies installed on your device. As you browse, we gather information about the pages you view, referral sources, and your interaction with the site.
2. Order Information: When you make or attempt to make a purchase, we collect your name, billing and shipping addresses, payment details (processed securely via our payment gateway), email address, and phone number.
3. Cookies and Tracking Technologies: We use cookies, log files, web beacons, tags, and pixels to collect data about your browsing behavior and preferences.

We use this data to:

1. Fulfill orders and provide customer support.
2. Improve our website and services.
3. Send promotional communications, with your consent.

3. Legal Basis for Processing

We process your personal data based on:

• Consent: When you provide explicit permission.
• Contractual Necessity: To fulfill our obligations to you.
• Legal Obligations: To comply with applicable laws and regulations.

4. Data Sharing and Transfers

We do not sell your personal information. However, we may share your data with third parties to help us use your personal information as described above:

• Service Providers: Such as Shopify (our e-commerce platform) and Google Analytics, to power our online store and understand customer behavior.
• Compliance with Laws: We may disclose your information to comply with applicable laws and regulations, respond to legal requests, or protect our rights.

If we transfer data outside the UAE, we ensure that the recipient country has adequate data protection measures, as determined by the UAE Data Office.

5. Data Subject Rights

Under the PDPL, you have the right to:

• Access your personal data.
• Request corrections to inaccurate data.
• Withdraw consent at any time.
• Request deletion of your data, subject to legal obligations.

To exercise these rights, please contact us at privacy@gritfitness.ae.

6. Data Retention

We retain your personal data only as long as necessary to:

• Provide our services.
• Comply with legal obligations.
• Resolve disputes and enforce our agreements.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:

• Secure servers and encryption.
• Regular security assessments.
• Access controls and staff training.

8. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. Cookies help us understand user behavior, remember preferences, and improve our services.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

9. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by posting the new policy on our website and updating the effective date.

10. Contact Us

For any questions or concerns regarding this policy or your personal data, please contact:

GRIT Fitness Equipment LLC
privacy@gritfitness.ae
www.gritfitness.ae